Skip to Content

Privacy Policy

Last updated: May 2025

FootiFi LLC (“FootiFi,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

​1.1. Information You Provide

    • Account Data: Name, company name, email address, phone number, mailing address, job title.
    • Order Data: Quote requests, order history, billing/shipping information, logos or artwork you upload.
    • Communications: Records and content of communications when you contact us (email, chat transcripts).

​1.2. Automated & Usage Data

    • Device & Browser: IP address, browser type/version, device identifiers.
    • Usage Analytics: Pages visited, time and date of visits, clickstream data, referring/exit pages.
    • Cookies & Similar Technologies: See Section 6.

2. How We Use Your Information

  • Provide & Improve Services: Process RFQs and orders, deliver products, and enhance our digital platform.
  • Communications: Send order confirmations, shipping notifications, support responses, and marketing (with your consent).
  • Personalization: Recommend products, present relevant content, and remember your preferences.
  • Analytics & Security: Monitor usage trends, diagnose technical issues, and detect/prevent fraud or abuse.
  • Compliance: Meet legal and regulatory obligations (e.g., recordkeeping, tax, export controls).

3. Sharing & Disclosure

  • Service Providers: Third-party partners who help us with hosting, payment processing, shipping, marketing automation, and analytics.
  • Manufacturing Partners: To fulfill your orders, we share order details and shipping information with our factory partners.
  • Legal Requirements: When required by law, regulation, or legal process (court order, subpoena).
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

We do not sell your personal information to unaffiliated third parties.

4. International Data Transfers

FootiFi is headquartered in Canada with offices in the USA, UK, and Pakistan. Your information may be transferred to and processed in these and other countries. We employ appropriate safeguards (standard contractual clauses) to ensure your data remains protected in accordance with this Policy.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we securely delete or anonymize it.

6. Cookies & Tracking

​6.1. Cookies

    • Essential Cookies: Required for site functionality (login, RFQ form).
    • Performance Cookies: Aggregate analytics (Google Analytics) to understand site usage.
    • Marketing Cookies: Track user behavior for targeted advertising (with consent).

You can control or disable cookies via your browser settings, but doing so may limit certain features.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access & Portability: Request a copy of your personal data in a structured format.
  • Rectification: Correct inaccurate or incomplete information.
  • Deletion: Ask us to delete your personal data (subject to certain exceptions).
  • Opt-Out: Withdraw consent to marketing communications at any time.
  • Restriction & Objection: Object to or restrict processing for certain purposes.

To exercise your rights, contact us at privacy@footifi.com. We will respond within the timeframe required by applicable law.

8. Security

We implement administrative, technical, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, or destruction. No system is completely secure; please use strong passwords and promptly notify us of any suspicious activity.

9. Children’s Privacy

Our services are intended for business users and individuals aged 18 or older. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data for a minor, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will publish the revised Policy with a new “Last updated” date and, where required, obtain your consent.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

FootiFi LLC

1317 Edgewater Drive, Suite 3197 
Orlando FL 32804 
United States.

Email: privacy@footifi.com
Phone: +1 321-291-8867

Thank you for trusting FootiFi with your data.